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Answers for this topic are coming soon.

Answers for this topic are coming soon.

What delivery options are available?

• Home delivery

How long does it take to receive my order?

• 5 - 7 business days

During the holidays, campaign period delivery may be delayed by an additional 2 - 3 business days.

How can I track my order?

• When the order is shipped, you will receive the email notification.
• After 24 hours of receiving the email, you can contact our customer service if you need the airway bill number or delivery status tracking.

How much will shipping cost?

• For your future purchases, we offer free delivery above $150 USD.
• Orders under $150 USD will be charged a small shipping fee of $20 USD, including duty and tax.

How can I change the delivery address of my orders?

• The delivery address cannot be changed if the purchase has been completed. Please click here to contact our customer service in case of any changes to your delivery address.

What can I do if I have not received my order, but my order status shows as delivered?

• Please contact our customer service, and we will urgently check with the courier.

Can I reject / cancel my order?

• Please contact our customer service if you no longer wish to receive your order.

What shipping companies do you use?

• We work with a few public shipping companies that are safe, efficient, and reliable.